City of Fort Smith, Arkansas

Utility Department

Efficiency Study

Water & Sewer Operations Efficiency Study


In 2012, the City of Fort Smith Board of Directors hired HDR Engineering, Inc. (HDR) to conduct a comprehensive water and sewer utility operations efficiency study.  The intent of the study was to provide an understanding of each utility’s overall “efficiency” and to identify those areas where improvements may be made to improve efficiency and/or levels of service.  In summary, HDR found the utilities to be "...well-managed and operated".  Additionally, “…HDR discovered no areas where ‘significant and immediate’ cost savings could be captured.”


Below are links to the Water and Sewer Operations Efficiency Study Report.


Efficiency Study Report - Volume 1

Efficiency Study Report - Volume 2